The proposed SAGCOT CTF Grivance Redress Mechanism(SAGCOT CTFGRM) will be on-line web based enabled system which will be embedded on the SAGCOT CTF website primarily aiming to enable submission of grievances by the aggrieved stakeholders from anywhere and anytime. Once received, complaints will be forwarded to the different departments to scrutinize for eligibility and take action for speedy and favorable redress. Tracking grievances is also facilitated on this portal through a unique system generated number.
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